Privacy Policy

Last Updated: August 21, 2026

Visit Macon respects your privacy. This notice explains the personal information we collect, how we use and disclose it, the choices available to you, and how to contact us. It applies to consumer interactions with Visit Macon through visitmacon.org and other websites or digital services we operate, forms, email, visitor services, events, surveys, social media, and other channels that link to or reference this notice.

Information you provide. Depending on how you interact with us, you may provide your name, email address, telephone number, ZIP or postal code, travel interests, demographic or preference information, event or meeting details, survey responses, social-media information, correspondence, contest entries, and other information you choose to submit.

Information collected automatically. When you use our digital services, we and our service providers referring and visited pages, dates and times, interactions with content or email, advertising identifiers, cookie identifiers, and similar usage information.

Information from other sources. We may receive information from social-media platforms, advertising and analytics providers, fulfillment or booking partners, event or meeting partners, publicly available sources, and other parties when permitted by law and consistent with your interactions or settings.

• Provide requested visitor information, guides, services, itineraries, responses, registrations, or support;
• Manage newsletter and other communications preferences;
• Administer events, promotions, contests, surveys, meetings, partnerships, or transactions;
• Operate, secure, troubleshoot, measure, personalize, and improve our services;
• Understand audiences, evaluate campaigns, measure visitation or advertising effectiveness, and conduct research using information as appropriate;
• Deliver and measure advertising, including remarketing or interest-based advertising where permitted;
• Prevent fraud, spam, misuse, and security incidents; and
• Comply with law, enforce agreements, protect rights and safety, and respond to valid legal or public-records obligations.

We may disclose personal information to service providers and contractors that support hosting, security, analytics, advertising, marketing, communications, CRM, visitor-guide fulfillment, events, surveys, itinerary or mapping features, payment or transaction processing, and other operations.

We may also disclose information to destination partners when you ask us to connect you with them or when disclosure is needed to fulfill your request; to professional advisers; in connection with an organizational transaction; to protect rights, safety, and security; or when required or permitted by law, legal process, or applicable public-records requirements. We may disclose aggregated or de-identified information that is not reasonably linkable to an individual.

This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service. You may opt-out from the data that SmartPiXL is collecting on your visit through a universal consumer options page located at https://smartpixl.com/Unsub/unsub.html.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who have not completed a task on our site or visited key pages, for example requesting a visitors guide. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.

This website also uses Arrivalist technology to monitor how effective our advertisements are at inspiring you to visit Macon. Third-party vendors, including Google, use tracking tools such as cookies, or other technologies or methods of integration that may be placed in the browser of your device (e.g., computer or mobile phone), cookies to serve ads based on (i) someone’s past visits to the Visit Macon's website or (ii) the IP addresses collected from your device, sometimes across multiple devices, which provide general location data.

Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can opt-out of Google's use of cookies by visiting Google's Ads Settings (www.google.com/settings/ads). Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page (www.networkadvertising.org/managing/opt_out.asp).

We retain personal information only for as long as reasonably needed for the purposes described in this notice, to meet operational and contractual needs, and to satisfy legal, accounting, records-retention, dispute, and security requirements. Retention periods vary by the type of information and the context in which it was collected.

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

You may unsubscribe from a digital newsletter using the link in the message. You may adjust available cookie preferences through the website control and use applicable device, browser, or advertising-provider settings.

You may also ask to access, correct, or delete personal information you provided, or raise a privacy concern, by contacting us as described below. We may verify your identity, request enough information to locate the record, deny or limit a request where permitted or required by law, and retain information needed for legal, security, public-records, archival, backup, or operational purposes.

Our services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. A parent or guardian who believes a child has provided information may contact us to request review and appropriate deletion.

Our services may link to or integrate websites, booking tools, maps, social media, and other services operated by third parties. Their privacy practices are governed by their own notices. Visit Macon is based in the United States, and information may be processed in the United States or other locations where our service providers operate, subject to applicable law.

We may update this notice to reflect changes in our practices, technology, or legal requirements. We will post the revised notice with a new last-updated date and provide additional notice when appropriate.

Privacy questions or requests may be directed to: Visit Macon, 450 Martin Luther King Jr. Blvd., Macon, Georgia 31201; maconcvb@visitmacon.org; (478) 743-1074.